If this is your first time you will need to register to create a Housing Online account. To do this please make sure you have a valid email address and a password of your choice. Please select the appropriate option below for EXISTING or NEW customers 'EXISTING customer' is a current or former Tenant, Leaseholder or Applicant with an existing application 'NEW customer' is NOT a Tenant, Leaseholder or existing Applicant. This option is for NEW Homeless and Housing Register Applicants If you have difficulty registering, please contact us on 0208 726 6000